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About MyChronicPainTeam

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About MyChronicPainTeam

Cookie Policy

Last updated on February 3rd, 2022

Use of cookies and other technologies to collect information

In order to personalize your experience on the social network, we use cookies, pixel tags, web beacons and similar files or technologies to collect and store information about your computer, device, and use of this social network (referred to here as the Platform).

For instance, we use cookies when you are logged in to the Platform to make sure that access to restricted features of the Platform are only available to registered members like you. We use cookies when you visit the Platform as a non-member, as well, to understand and improve the platform performance for everyone.

If you do not consent to the use of these cookies, please disable them by following the ‘opt-out’ links provided below or by changing your browser settings so that cookies from the Platform cannot be placed on your computer or mobile device (see Controlling and Disabling Cookies ).

What Are Cookies?

Cookies are tiny files containing small amounts of information that are downloaded to your computer or mobile device when you visit a certain webpage. Cookies are then sent back to the originating webpage on each subsequent visit, or to another webpage that recognizes that cookie. Cookies are used in order to make our Platform work, or to work more efficiently, and to improve your experience of our Platform. This page describes how we use cookies, the types of cookies we use and how you can control or disable these cookies.

How do we use Cookies?

We use cookies for the management of the Platform, to track and understand performance of the Platform, and to improve the Platform experience.

If you create an account with us, then we will use cookies for the management of the signup process (keeping you logged in as you confirm your account) and general administration surrounding how you may navigate the Platform. These cookies will remain after logging out to remember your platform preferences.

In order to provide you with a great experience, we allow you to customize your preferences for how this Platform runs when you use it. We use cookies to remember the preferences you have set.

We also allow members like you to customize your preferences for how the Platform runs when you use it. We use cookies to remember the preferences you have set.

Like most websites, we use cookies when you are logged in to make sure that access to restricted features of the sites are only available to registered members like you. These cookies also prevent you from having to log in every single time you visit a new page on the Platform. When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence via notifications either email based, or on the Platform.

What types of Cookies do we use?

In addition to cookies that are strictly necessary to operate the Platform, we use the following cookies:

Functional cookies, which enhance your experience on our Platform (e.g. remember what language you speak or the search criteria you are using to find other members similar to you).

Performance Cookies provided by Google Analytics, New Relic, HotJar, and Google Optimize enable us to provide a better user experience based on how you use our Platform.

These cookies track things such as a randomly-generated unique, de-identified user ID, how long you spend on the Platform and the pages that you visit so we can continue to produce engaging content.

We have provided the following link for you below should you wish to opt out of these cookies.

Google Analytics

For more information on Google Analytics cookies, you can visit their cookie policy.

You can also Opt out of Google Analytics Tracking.

Hotjar

For more information on HotJar cookies, you can visit their cookie policy.

You can also Opt out of HotJar tracking.

New Relic

For more information on New Relic cookies, you can visit their cookie policy.

You can also Opt out of New Relic tracking.

Google Optimize

For more information on Google Optimize cookies, you can visit their cookie policy.

You can also Opt out of Google Optimize tracking.

Third Party Targeting or Advertising Cookies

We advertise the Platform on Facebook, Bing, Quora, Taboola, Twitter, Google Search and Display, StackAdapt, Zeeto, Alta, and OutBrain (referred to here as Third Party Site) to help let other people with this condition learn about the Platform. To ensure we better reach Third Party Site members with our advertising, we use the Third Party Site’s advertising pixel on the Platform. These Third Party Sites do not have access to any of the information you share on the Platform and do not post to their Third Party Sites. We do not share personal identifiable information with Third Party Sites. The links below will allow you to learn more about the Third Party Site’s cookies:

Facebook

Bing

Quora

Taboola

Twitter

Google Search and Display

StackAdapt

Zeeto

Alta

OutBrain

Controlling and Disabling Cookies

You have the right to choose whether or not to accept cookies. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of the Platform.

Most browsers allow you to change your cookie settings.

The links below provide instructions on how to control Cookies in all mainstream browsers:

Google Chrome:

https://support.google.com/chrome/answer/95647?hl=en-GB

Microsoft Internet Explorer:

https://support.microsoft.com/en-us/kb/278835

Microsoft Edge:

https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

Safari (macOS):

https://support.apple.com/en-in/guide/safari/sfri11471/mac

Safari (iOS):

https://support.apple.com/en-gb/HT201265

Mozilla Firefox:

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Android:

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.

You can find more information about cookies how to manage and delete them at www.aboutcookies.org.

If you have any questions about our use of cookies, please email us at privacy@myhealthteam.com

MyHealthTeam One Post Street, Suite 2250, San Francisco, CA 94104 privacy@myhealthteam.com

For assistance with technical difficulties, including problems with accessing or using your customer account, please email support@mychronicpainteam.com © MyHealthTeam. All rights reserved.