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Real members of MyChronicPainTeam have posted questions and answers that support our community guidelines, and should not be taken as medical advice. Looking for the latest medically reviewed content by doctors and experts? Visit our resource section.
A MyChronicPainTeam Member asked a question 💭

I was forced to change my Google email password yesterday and now when that new password is being used the support group totally flips out about it. I'd like to know how to resolve this. Thank you.

May 25
 · 
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A MyChronicPainTeam Member

Have U tried setting a new password SueElf?

May 28
A MyChronicPainTeam Member

Sue Numbers, you`ll remember. Eg Elf ( not your Birthdate! ) Elf 781290!!

May 29
A MyChronicPainTeam Member

I have gone through every group that I am in and all of the groups work just fine. This is the only group that doesn't work and will accept me to log in correctly. What I'm guessing it has something to do with the Beta updates which is quite typical at the rate things have been going lately. *shakes head*

I am only using my smartphone as I am unable to pick up the laptop a lot. Will try my best to keep everyone updated.

May 25
MyChronicPainTeam

That sounds frustrating — especially when you're just trying to connect with others who understand what you're going through!

Since the account was linked to Google, the password change needs to be managed through Google directly, not through the community site itself. The site simply connects to Google's login system, so Show Full Answer

That sounds frustrating — especially when you're just trying to connect with others who understand what you're going through!

Since the account was linked to Google, the password change needs to be managed through Google directly, not through the community site itself. The site simply connects to Google's login system, so updating it there should sort things out.

Here's what to try:

1. Go to the login page and select Log In
2. Enter your email address and click Next
3. Choose the option to log in with Google
4. Sign in using your new Google password

Once logged in successfully, the site should recognize your updated credentials going forward.

If things are still not cooperating, it's worth clearing your browser's saved passwords so it stops trying to use the old one automatically. That sneaky autofill can cause a lot of confusion!

May 25

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